Refund policy

Returns & Refunds

We want you to love what you ordered. If something isn't right, you can return most items within 30 days of delivery for a refund or exchange.

To be eligible for a return

The item must be unused, in its original condition and in its original packaging.
Seasonal lighting and inflatables must be complete, with all cords, stakes and accessories.
Personal items such as wearable blankets, hats, scarves, gloves and footwear must be unworn with tags attached.

How to start a return

Email us at seasonlyproducts@gmail.com with your order number and the item you'd like to return. We'll reply within 1–2 business days with return instructions. Please don't send items back without contacting us first.

Refunds

Once we receive and inspect your return, we'll refund the original payment method within 5–10 business days. Original shipping charges are non-refundable, and return shipping is the customer's responsibility unless the item arrived damaged or we sent the wrong item.

Damaged or incorrect items

If your order arrives damaged or isn't what you ordered, email us within 7 days of delivery with a photo and we'll make it right with a replacement or full refund — no need to send anything back.